SHIPPING & ORDERS

Where do you ship?

We ship worldwide from Pakistan, bringing our art to customers across the globe.

How much are shipping charges?

We offer Free Worldwide Shipping on all orders no extra cost to you.

What are the shipping times?

Delivery times vary by region:

  • Pakistan: 2–5 business days
  • Asia: 5–10 business days
  • Europe: 7–14 business days
  • North America: 10–15 business days
  • Australia & New Zealand: 10–15 business days
  • Other Regions: 12–20 business days
How can I track my order?

Once your order has shipped, we’ll send you an email with your tracking number and a link to track your package online.

Where can I find my order confirmation?

You’ll receive an email confirmation immediately after placing your order. If you can’t find it, please check your spam/junk folder or contact us.

Can I add a special request at checkout?

Yes! You can add a note at checkout, and we’ll do our best to accommodate it. For specific requests, please email us after placing your order.

Can I change my shipping address?

If your order hasn’t shipped yet, we can update your address. Please contact us as soon as possible.

Can I change something in my order?

Fine art prints can be changed or canceled within 1 hour of placing the order. After that, changes are not guaranteed.

PAYMENT INFORMATION

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure payment methods available at checkout.

Which currency will I be charged in?

All transactions are processed in USD unless otherwise specified at checkout.

Will I pay for taxes and duties on international shipping?

Shipping is free, but customs duties or taxes may apply depending on your country. These are the buyer’s responsibility.

COMMISSIONS

Can I commission artwork?

Absolutely! We accept commissions for custom paintings, portraits, and special projects.

How much do you charge for commissions?

Pricing depends on the size, medium, and complexity of the artwork. Contact us for a personalized quote.

RETURNS INFORMATION

Can I return my order?

Due to the made-to-order nature of our art, returns are only accepted if the item is defective, damaged during shipping, or incorrect.

What to do if my order is damaged or incorrect?

Please contact us within 24 hours of receiving your package and include photos of:

  • The external packaging
  • The shipping label
  • The damage or incorrect item
    We’ll arrange a replacement or issue store credit.

COLLABORATIONS / CONTACT

What is the best way to contact Ayesha Art Gallery?

You can reach us via email at info@ayeshartgallery.com or use our website’s contact form.

Do you do brand collaborations?

Yes! We’re open to working with brands that align with our vision and values. Please reach out with your proposal.

ORIGINALS & PRINTS

Will I get a certificate of authenticity?

Yes! All original artworks come with a signed Certificate of Authenticity.

Will my prints be signed?

Limited edition prints will be signed and numbered. Open edition prints may not be signed unless requested.

What will be included in an original purchase?

Original purchases include the artwork, Certificate of Authenticity, and secure packaging to ensure safe delivery.